Terms and Conditions

Terms & Conditions – Shipping & Returns
These terms and conditions (Terms) govern your use of our shipping and returns services. By using our website and services, you agree to abide by these Terms. Please review them carefully before proceeding.
1. Shipping
We understand the importance of timely delivery. We offer free shipping on all our products, and we aim to dispatch all purchases within 2 working days. However, unforeseen circumstances may occasionally cause delays. In such cases, we will keep you informed and work to get your order to you as quickly as possible.
2. Returns
Your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, you may return your order within 14 days of receiving the goods. We encourage you to initiate the return process promptly within this 14-day period to ensure smooth processing.
3. Returns Procedure
When returning a product, please provide a clear reason for the return and submit all required information through the provided return form. The following conditions apply:
• All returned items must be unused and have tags attached, as they were when they left our shop.
• Please pack the product(s) securely to prevent any damage during transit.
Once we receive the returned goods, we will process your refund within 14 days of receipt.
4. Inspection of Returned Goods
We take the quality and condition of our goods seriously. If, upon inspection, the items are found to be in a condition different from when they were dispatched, we reserve the right not to issue a refund and may return the goods to you at your expense. You may be liable for the full value of the goods in such cases.
5. Proof of Postage
For your peace of mind, we recommend obtaining proof of postage when returning items. To ensure the safe arrival of your return parcel to our returns department, consider using a tracking service. Please note that the cost of return postage is responsibility of the customer.
6. Conclusion
We value your trust in our Company, and these Terms are designed to ensure a smooth shipping and returns process for all our customers. If you have any questions or concerns regarding our shipping and returns policy, feel free to contact us. Your satisfaction is our top priority, and we are here to assist you every step of the way.