Delivery and Returns

1. Shipping

We recognize the significance of prompt delivery. We provide free shipping on all our products, aiming to dispatch all orders within 2 working days. However, unforeseen circumstances may occasionally lead to delays. In such instances, we will keep you updated and strive to deliver your order as swiftly as possible.

2. Returns

Your satisfaction is our top priority. If you are not entirely satisfied with your purchase for any reason, you may return your order within 14 days of receiving the items. We encourage you to start the return process promptly within this 14-day window to ensure a smooth experience.

3. Returns Procedure

When returning a product, please include a clear reason for the return and fill out all required information on the provided return form. The following conditions apply:

All returned items must be unused and have their original tags attached, just as they were when they left our shop.

Please package the product(s) securely to prevent any damage during transit.

Once we receive the returned items, we will process your refund within 14 days of receipt.

4. Inspection of Returned Goods

We take the quality and condition of our products seriously. If, upon inspection, the items are found to be in a condition different from when they were dispatched, we reserve the right to withhold a refund and may return the goods to you at your expense. In such cases, you may be liable for the full value of the items.

5. Proof of Postage

For your peace of mind, we recommend obtaining proof of postage when returning items. To ensure that your return parcel arrives safely at our returns department, consider using a tracking service. Please note that the cost of return postage is the responsibility of the customer.

Thank you for choosing us! We are committed to providing you with an excellent shopping experience. If you have any questions or need assistance regarding shipping or returns, please do not hesitate to reach out to us. Your satisfaction is our priority, and we are here to help!